When you need us, you won’t have to speak to a different call centre agent every time you ring.
You’ll be in the hands of a dedicated expert you can rely on, someone you can build a relationship with, someone who cares and who'll always do the right thing …
because these are our values and it's what makes us different.
Why some of our most valued clients continue to choose us …
We've been around long enough to get to know key people at leading insurance companies and they know us. Handy on those occasions, thankfully few and far between, when things go unthinkably wrong.
Fortunately, when things do go wrong, our dedicated claims team know exactly who to call to get your claim the urgent attention it deserves.
Of the many claims we handle each year - from devastating house fires, to burst geysers and bumper bashings, only a few ever run into major difficulties.
That’s because we take the time to properly understand your needs from the start. Our values, ethics and excellent reputation means you’ll have the best team in your corner and your insurer will listen to us.